Your ticket is the Cruise Contract, which is enclosed in every document package. You will
receive this package within 28 days of sailing. Carefully read your Cruise Contract as it
contains important terms and conditions which govern your cruise vacation. It must be signed
by all guests upon check-in at a Walt Disney World® hotel or prior to embarkment at the Disney
Cruise Line® Terminal. In the event of conflict between the terms and conditions contained in
the Cruise Contract, these Terms and Conditions, the terms of any Disney Cruise Line®
advertisement or offer, and the oral or written representations of any Disney Cruise Line®
Representative, the terms and conditions contained in the Cruise Contract shall control.
Minors under the age of 18, not traveling with a parent or legal guardian, must be accompanied
by an adult over the age of 21 in the same stateroom. The parent or guardian of any minor
not traveling with a parent or guardian must appoint an adult to have custody and control
over the minor and to contract on their behalf in connection with the Disney Cruise Line®
vacation. An appointment form is enclosed in every document package and must be signed by
parent or legal guardian prior to embarkation at the Disney Cruise Line® terminal. After
9 p.m. Beat Street and Route 66 are restricted to guests 18 years or older.
Baggage, Valuables and
Other Possessions
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Each guest may bring aboard the ship a reasonable amount of clothing and personal effects
without charge, not to exceed two bags per person. All guest baggage must be stored in the guest's
stateroom and must be labeled with the Disney Cruise Line® baggage tag. Dangerous or illegal
articles such as weapons, explosives, oxygen, combustible substances or non-prescription
controlled substances may not be brought to the Walt Disney World® Resort or taken aboard the ship.
Any such items shall be surrendered to the Master of the vessel at embarkation, and may be
disposed of at the sole discretion of the Master. You should retain valuables such as cash,
negotiable securities or other financial instruments, gold, silverware, jewelry, ornaments, works
of art, photographic/video/audio equipment or supplies, laptop computers, cellular phones or other
valuables in your personal control as Disney Cruise Line® is not responsible for damage to or loss
of these items.
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Deposit / Payment Information
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A deposit is required to confirm a reservation. Deposit amount will be determined at time
of booking. Vacation and cruise packages are subject to cancellation if full deposit is not
received in our office within the option period specified at time of booking. Final payment in
the form of a check or credit card (American Express®, Discover® Card, MasterCard®, Visa®, Diner's
Club®, Japanese Credit Bureau or Disney's Visa® Credit Card) must be received on the
date determined at the time of booking. Payment policy for group travel may vary. Please
contact Vagabond Cruise & Travel, Inc. for complete details.
Cancellations must be made by telephone or in writing. Changes to the vacation commencement
date or changes of guest names will be considered cancellations. For cancellations, amounts paid,
minus cancellation fees and other amounts owed, will be promptly refunded. The cancellation fees
assessed will be as follows, regardless of resale of stateroom or hotel room.
- 90 days or more prior to vacation commencement date (Category 1 through 3), deposit amount per guest
- 89-45 days prior to vacation commencement date (Category 1 through 3), deposit amount per guest
- 74-45 days prior to vacation commencement date (Category 4 through 12), deposit amount per guest
- 44-8 days prior to vacation commencement date, 50% of vacation price per guest
- 7 days or less prior to vacation commencement date, no refund
No refunds will be made in the event of interruption of cancellation by the guest after vacation
commencement date. All appropriate refunds will be made directly to the guest's credit card account
or through the guest's travel agent if the reservation is made through a travel agent. Disney Cruise
Vacations is not responsible for the receipt of refund moneys by guests from their travel agents.
All travel documents including airline tickets must be returned before refund processing can begin.
Certain travel agents may withhold an agency cancellation fee. Disney Cruise Line reserves the right to
restrict any changes to a reservation. All changes are subject to availability. Please note that
changes made to overall party size may result in a change to the rate. For your peace of mind,
we recommend the purchase of the Disney Cruise Vacations Protection Plan. Insurance is not in
effect until final payment is made. Premiums for the Vacation Protection Plan must be paid by
the final payment due date.
Any changes or cancellations to your cruise vacation or Disney Cruise Line® air arrangements
may be subject to additional fees including, but not limited to, service fees for documents.
Please consult your travel agent or Disney Cruise Vacations for further details.
Claims / Notice Requirements /
Time Limits
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No claim for delay, detention, personal injury, illness, emotional distress or death of
a guest, or for loss of or damage to any property of a guest, may be brought against Disney
Cruise Line® unless written notice of such claim is provided to Disney Cruise Line® within six
(6) months after the date of the event upon which such claim is based (within 30 days after
the termination of the cruise for a claim of property loss or damage): and no legal action
may be brought against Disney Cruise Line® for delay, detention, personal injury, illness,
emotional distress or death of a guest, or for loss of or damage to any property of a guest,
unless such legal action shall be commenced within one (1) year from the date of the event
upon which such claim is based (within one (1) year after the termination of the cruise for
a claim for property loss or damage), and legal process relating to such action is served on
Disney Cruise Line® within 120 days after filing, notwithstanding any provision of law of any
state, territory, possession or country to the contrary.
All legal actions arising out of or relating to a Disney Cruise Line® vacation shall be brought,
if at all, and maintained exclusively in and before any court of competent jurisdiction located in
Brevard County, Florida, to the exclusion of courts located in any other county, state, country,
territory or possession whatsoever. The only exception to this choice of forum is when and if
Disney Cruise Line® asserts a petition for exoneration from or limitation of liability.
Disney Cruise Line® liability for loss of or damage to property of any guest is limited to the
amount of $300 per guest per voyage, unless upon embarkation a guest declares the true value of
the property in writing an pays 5% of the true value declared in excess of $300 to Disney Cruise
Line®, in which case Disney Cruise Line® liability will be limited to the true value declared not
to exceed $5,000. All settlements will be made based on actual cash value (replacement cost, less
depreciation) up to the U.S. $300/$5,000 limits to Disney Cruise Line® liability. Losses due to
ordinary wear and tear, perils of the sea and acts of God are not reimbursable. Disney Cruise Line®
provides an in-room safe for your convenience; however, Disney Cruise Line® shall in no event be
liable for the loss of or damage to cash, negotiable securities, gold, silverware, jewelry,
ornaments, works of art, photographic/video/audio equipment or supplies, laptop computers, cellular
phones or other valuables unless the same have been deposited with the Master or other designated
representative who issues a written receipt therefor. In the event of such deposit Disney Cruise
Line® liability for loss or damage thereof shall be limited as otherwise provided in this paragraph.
Additional coverage may be purchased through the Disney Cruise Vacations Protection Plan, which is
provided through World Access Service Corporation.
Walt Disney World Resort®
Check-In; Ship Embarkation
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Check-in time for Walt Disney World® Resort hotels is normally after 4:00 p.m. For guests arriving early,
luggage arrangements can be made so guests can visit Theme Parks or enjoy resort amenities. It is
recommended that necessary items including proof of citizenship, valuables, medications (in their
original containers) and any other personal items or items required for check-in or embarkation
be packed in your day bag. Walt Disney World® Resort check-out time is normally before 11:00 a.m.
Ship's embarkation begins at 1:00 p.m. Guests are required to be on board the ship at least
one hour before scheduled sailing time.
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Included In Vacation Fare
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Cruise vacation fares include shipboard accommodations on a per guest basis, and all meals and
entertainment as provided on board the vessel. For 7-Night Land and Sea Vacation packages, the fare
also includes resort accommodations, unlimited admission to all Walt Disney World® Theme Parks and
attractions, except where separately priced, and unlimited use of the Walt Disney World® transportation
system for the length of the resort stay. For parties reserving a Category 1 or 2 suite for more than
5 guests, an additional Walt Disney World® hotel room will be required at additional cost.
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Excluded From Vacation Fare
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The resort portion of the fare does not include meals, beverages, or any other item of a personal
nature. The cruise portion of the fare does not include shore excursions (including excursions to St.
John), sightseeing or meals ashore in the ports of call, gratuities, alcoholic beverages,
soft drinks, bottled water, laundry or valet services, or any other items not specifically included.
The fare also does not include airfare, ground or baggage transfers, Government Taxes and Fees, which
consist of all taxes and fees imposed by U.S. and foreign governmental and quasi-governmental
authorities, including without limitation U.S. Customs and Immigration fees, ship passengers
international departure tax, airport passenger facility charge, flight segment fees, and international
arrival and departure taxes, and sales, use and excise taxes.
For guests who purchase a 7-night Land and Sea Vacation, package will include a full 7-Day Magic Your Way Ticket with
the Park Hopper® Option. The Magic Your Way Ticket is valid for 14 days from the date first used and will provide
admission for the Magic Kingdom® Park, Epcot®, Disney-MGM Studios, and Disney's Animal Kingdom® Theme Park.
Admission media are not valid for special ticket events or separately priced attractions. The type and features of admission media are subject to change.
Policies for group travel may vary. Please contact Vagabond Cruise & Travel, Inc. for specifics.
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Cruise Health Considerations
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By boarding the Disney Magic® or Disney Wonder®, guests represent themselves as physically and
otherwise fit to travel. If you have a medical condition, which requires you to take prescription
medication, or may require you to obtain medical care during the course of your cruise vacation,
please consult with your personal physician prior to traveling. For your convenience, a physician
and nurse are on call 24 hours a day on every cruise to provide basic medical services. The
physician and nurse are not employees or representatives of Disney Cruise Line® and will charge
their prevailing fees for services provided at your request. Decisions regarding medical care and
treatment are personal and confidential and as such are strictly between the guest and physician
and nurse. Disney Cruise Line® is not liable for any death, personal injury, illness or emotional
distress caused by reason of any treatment, diagnosis, advice, examination, prescription or other
service provided by such medical personnel, or by the failure of such medical personnel to provide
any treatment, diagnosis, advice, examination, prescription or other service. The ship's Master
has the right at any time to require any guest to disembark for medical reasons, and compliance
is mandatory.
Retail establishments in destination ports may be closed for certain holidays.
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Right to Change Itinerary / Detention
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Disney Cruise Line® may in its sole discretion and without prior notice change, substitute,
postpone, cancel or deviate from any scheduled sailing, itinerary or call at any port, and may
substitute another vessel for the ship and shall not be liable for any loss or damage incurred by a
guest as a result of any such change, substitution, postponement, cancellation or deviation. The
guest shall pay any and all expenses incurred if a guest is detained on board ship or elsewhere at
any stage of a voyage because of quarantine, port regulations, prevailing applicable, law, illness
or other cause.
The United States Passenger Services Act requires Disney Cruise® Line to embark and disembark
it guests at the same U.S. port. Therefore, we regret that we are unable to allow guests to
board in the first Western Caribbean port of call, Key West.
No animals are allowed on board ships except for service animals.
Disney Cruise Line® may refuse to transport or may disembark at any port any guest who may be
suffering from a contagious or infectious disease, ill health or whose presence in the opinion of
the Master may be detrimental to the comfort or safety of other guests or the crew, or who, in the
Master's opinion, might be excluded from landing at destination by Immigration or other Governmental
Authorities. In such cases the guest shall not be entitled to any refund of fare or compensation
whatsoever.
Women who have entered their 24th week of pregnancy as of their embarkation date will be
refused passage due to safety concerns. Neither a physician's medical statement nor a waiver
of liability will be accepted. In addition, Disney Cruise Line® cannot be held responsible or
liable for any complications relating to pregnancy at any stage. Infants under 12 weeks old
will not be allowed to travel aboard Disney Cruise Line® ships.
Occupancy of stateroom on board the ships is limited to the number of berths in that stateroom.
Disney Cruise Line® reserves the right to limit the number of berths and single staterooms sold.
For guests who purchase the Disney Cruise Vacations air program, ground and baggage transfers
are included in your vacation package to and from the Walt Disney World® Resort (if 7-Night Land
and Sea Vacation has been purchased), Port Canaveral and a Central Florida airport. Guests who make
their own air arrangements may purchase ground and baggage transfers from Disney Cruise Vacations,
which transfers include transportation between the Walt Disney World® Resort (if 7-Night Land and
Sea Vacation has been purchased), Port Canaveral and a Central Florida airport. Please note that
those guests who do not purchase the Disney Cruise Vacations Air program or ground transfers from
Disney Cruise Vacations are responsible for all ground and baggage transportation to and from the
airport, Port Canaveral and your Walt Disney World® Hotel, if applicable. We recommend that you allow
a minimum of four hours at the beginning and end of your cruise for travel time, customs clearances
and security checks at Port Canaveral and the airport.
Disney Cruise Vacations reserves the right to change all prices and other terms and conditions
which appear online without prior notice. Price changes will not affect bookings with paid deposit or timely final payment,
except where the increase results from increases in Governmental Taxes and Fees.
Single occupancy fares are available upon request, subject to availability. Guests booking
categories 4 through 12 will be charged 175% of the package price. Guests booking Categories 1
through 3 will be charged 200% of the package price.
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Smoking / Non-Smoking Policy
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For the comfort and enjoyment of guests, Disney Magic® and Disney Wonder® have been primarily
designated as non-smoking ships. However, we recognize that some guests smoke. Therefore, to
provide an onboard atmosphere that also satisfies smokers, there are designated smoking areas in many
of the lounges and on all open-air decks and private verandahs. All staterooms are non-smoking. Disney Cruise Line® requests that all
guests observe the non-smoking areas and refrain from smoking pipes and/or cigars in any of the
public areas. These requests are made to provide a comfortable shipboard living atmosphere for
everyone.
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Walt Disney World Room Location
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At Walt Disney World® hotels, adjacent rooms, connecting rooms, specific room location and types
of rooms or bedding are on a request basis only and are subject to availability at the time of
check-in. These requests may result in additional charges to be paid directly to the resort.
Rollaways and cribs are available at selected Walt Disney World® Resort hotels on a request basis
for an additional charge, subject to availability.
Guests requiring a wheelchair throughout their cruise must make provisions for the use of that
wheelchair prior to the cruise. (Rented or personal.)
WHEELCHAIR-ACCESSIBLE STATEROOM DESCRIPTION
Disney Cruise Line® offers accessible staterooms and suites, equipped for guests with disabilities.
Features include: ramped bathroom thresholds, open bed frames, added phones in the bathroom/nightstand,
bathroom and shower handrails, fold-down shower seats, hand-held shower heads and lowered
towel and closet bars.
ADDITIONAL SERVICES INCLUDE:
Transfer tiers are provided at one of the feature pools. Sand wheelchairs are available at
Castaway Cay. Wheelchair accessible restrooms are available in the shipboard common areas.
Assistive Listening Systems are available in the main theatres. Closed-captioning
is available for stateroom televisions and selected onboard video monitors. Sign
Language interpretation is available for live performances on designated cruise dates. Stateroom
Communication Kits containing door knock and phone alerts, phone amplifier, bed shaker notification,
a strobe light smoke detector, and text Typewriter (TTY) are available.
ACCOMMODATIONS FOR GUESTS WITH DISABILITIES
If you would like to request accommodations for guests with disabilities, please advise the
reservationist of any special needs at the time of booking.
SHIPS' REGISTRY
Ships' Registry: The Bahamas
