BEGINNING JANUARY 1, 2010, when you sign up to volunteer a day of service with a participating organization (and your service is completed and verified) you'll get one day admission to a Walt Disney World® or Disneyland® Theme Park, FREE!

Program Terms & Conditions

• Receive free admission* to one of the theme parks of the Walt Disney World® Resort or Disneyland® Resort when you sign up and complete a day of volunteer service with a participating organization.
• You must sign up for eligible volunteer opportunities for the “Give a Day. Get a Disney Day.” program through this site. Participation in volunteer activities outside of this sign up process does not qualify for a free ticket.
• Ticket quantities for this program are limited.
• One ticket per person, regardless of the number or hours of volunteer service completed.
• The program begins January 1, 2010 and continues until tickets are distributed or December 15, 2010, whichever occurs first.
• Eligible volunteer opportunities are located in the United States, including Puerto Rico, or Canada only and you must have a residence in the United States, Puerto Rico or Canada to sign up.
• You must be at least 18 years of age to sign up, and you may sign-up up to a maximum of 8 additional members of your same household. Children must be at least 6 years of age to volunteer under this program and receive a theme park ticket. Children ages 6-17 must be accompanied by a parent or guardian when volunteering. Other age restrictions may apply to certain eligible volunteer opportunities.
• Volunteer opportunities are posted a limited time in advance of the date of opportunity.
• Volunteer service must be verified.
• Once verified, you will receive an email with instructions on how to print a voucher to redeem for the free theme park ticket. Please print the voucher and present it at the designated will call ticket window at Walt Disney World® Resort or a ticket booth at the Disneyland® Resort, along with valid photo ID, to redeem for your free 1-day, 1-theme park ticket. Valid ID is one of the following: valid Government Issued Passport, valid Driver’s License including a photo, or valid Government Issued Photo ID. For children under 18 who do not have any of the previous listed IDs, a copy of a Birth Certificate is acceptable. School IDs or children security IDs are not deemed government-issued photo IDs and will not be accepted.
• The theme park tickets distributed under this Program will not be valid for use on the following dates:
• For Walt Disney World® Resort: March 29 - April 8 and July 4, 2010
• For Disneyland® Resort: February 13-14, March 21, June 21-22, July 4, November 21, and December 11-12, 2010.
• Tickets are non-transferable.
• If you are an Annual Passholder or a multi-day ticket holder, you may choose from one of three options instead of receiving the free 1-day, 1-park ticket. No cash refunds or credits will be provided. See the FAQs for full details.
• Vouchers must be redeemed for tickets or Passholder and multi-day ticket holder options, as applicable, by December 15, 2010. Theme park ticket must be used by December 15, 2010.
• The program’s eligible volunteer opportunities are made available solely by or through HandsOn Network (“HON”), Points of Light Institute and their affiliates. Disney is not affiliated with HandsOn Network, the Points of Light Institute or any of the volunteer opportunities available under this program, and shall not be liable for any damages, injuries, losses, claims or expenses of any kind resulting from the volunteer opportunitiesor any activities related thereto.
• Subject to these terms and conditions, tickets may be obtained under this program by (1) signing up for an eligible volunteer opportunity in 2010 at a participating organization from this site and completing such volunteer service, or (2) signing up with HON, with Southwest Airlines or though the Disney VoluntEARS program to participate in a volunteer activity that is later designated by Disney as a volunteer activity conducted in conjunction with the “Give a Day. Get a Disney Day.” Launch or Tour and actually participating in and completing such activity, or (3) receiving and accepting an invitation from HON to participate in a volunteer activity that is later designated by Disney as a volunteer activity conducted in conjunction with the “Give a Day. Get a Disney Day.” Launch or Tour and actually participating in and completing such activity.
• These Program Terms and Conditions are subject to change without notice.

General Questions

How does the "Give a Day. Get a Disney Day." program work?

"Give a Day. Get a Disney Day." is a program that celebrates and inspires volunteerism. Disney is working with HandsOn Network to bring you amazing volunteer opportunities to which you can lend your much-needed services. As a way of thanking you for your good work, we'll give you a free ticket good for one day admission to a Walt Disney World® or Disneyland® theme park.

Starting January 1, 2010, you may sign up for the program from this site. As part of the sign up process, you will search and select from a list of eligible volunteer opportunities with participating organizations. After you sign up and complete your chosen volunteer activity, and the HandsOn Network has verified your service, you will receive an email from Disney prompting you to log in to your account and print a vouchers that may be redeemed for your free ticket to a Walt Disney World® or Disneyland® theme park.

What is HandsOn Network? What is Points of Light Institute?

HandsOn Network, the volunteer-focused arm of Points of Light Institute, is the largest volunteer network in the nation and includes more than 250 HandsOn Action Centers that reach more than 83% of the nation's population. These affiliates act as community hubs—places where people can get connected, get involved and make change happen in their communities. They focus on helping people plug into volunteer opportunities in their local community, helping nonprofit organizations manage volunteer resources, and developing the leadership capacity of volunteers.

What is Volunteer Canada?

Volunteer Canada is an International Partner of HandsOn Network which includes a network of volunteer centres and more than 161,000 non-profit agencies across Canada — all of which rely on volunteer efforts to accomplish their missions in their communities.

Since 1977, the organization has been committed to increasing and supporting volunteerism and civic participation through ongoing programs, special projects and national initiatives, by developing resources and by engaging in research and training across the country.

Who can participate in the program?

Eligible volunteer opportunities are located in the United States, Puerto Rico or Canada only. Children must be at least 6 years of age to participate in the program and receive a ticket. Children ages 6-17 must be accompanied by a parent or guardian when volunteering.

When does the "Give a Day. Get a Disney Day." program end?

Ticket quantities for this program are limited. The program begins January 1, 2010 and continues until all tickets are distributed or December 15, 2010, whichever occurs first.

How often can I volunteer to get a free ticket?

The program is limited to one ticket per person, regardless of the number of times you volunteer.

Which Disney Theme Parks are the free tickets valid for? Can I use it at a Disney Water Park?

If you plan to celebrate at the Disneyland® Resort, you can choose to redeem the voucher for a 1-day ticket to either Disneyland® Park or Disney's California Adventure® Park. If you plan to celebrate at Walt Disney World® Resort, you can redeem the voucher for a 1-day ticket to any of the following 4 theme parks: Magic Kingdom® theme park, Disney's Animal Kingdom® theme park, Epcot® or Disney's Hollywood Studios™ theme park. Tickets are not valid for admission to a Disney Water Park admission, DisneyQuest® Indoor Interactive Theme Park or Disney's World Wide of Sports®Complex.

If I have a valid multi-day ticket or Annual Pass or Passport , is there anything else that I can receive?

Guests who present a valid multi-day ticket or Annual Pass or Passport may choose from one of the following three options instead of receiving the free 1-day, 1-park ticket:

• Disney's Special FASTPASSŪ cards for certain attractions for you and up to 5 additional members of your party.†
• A collectible Ear Hat figurine with exclusive trading pins‡
• Donate your free ticket to a non-profit organization designated by Disney Parks.
  
  †Participating attractions are subject to change. Valid theme park admission required. The number of Special FASTPASSŪ Cards is limited and may not be available after 11 a.m. All Guests in your party must be present to receive the Special FASTPASSŪ Cards.
  ‡ Available at select locations.

Valid ID and a valid Walt Disney World® or Disneyland® multi-day ticket, Seasonal Pass or Annual Pass or Passport along with the voucher will be required at the time of redemption. No cash refunds or credits will be provided to Passholders or multi-day ticket holders who participate in the "Give a Day, Get a Disney Day." program and choose not to redeem their certificate for admission or exchange it for a redemption alternative.

What if I have a vacation home in Florida, but live in the United Kingdom? Can I still participate?

Yes, you may participate in the program by completing service for an eligible volunteer opportunity in the United States , Puerto Rico or Canada. However, you must sign up for an eligible volunteer opportunity through this site and only individuals with a residence in the United States, Puerto Rico, or Canada can sign up on this site.

If my family volunteers together, does each family member get a free ticket? And can they all use their tickets on the same day?

As long as each family member signs up for and completes an eligible volunteer opportunity through the program, they may receive a free ticket. You can choose to redeem and use your tickets on the same day or on separate days. However, please remember that the minimum age to participate in the program is age 6 and that the free Disney theme park ticket is not valid for use on certain dates. See block-out dates for the free ticket.

Can I still get free admission to a US Disney theme park on my birthday?

You can get free admission to one of the theme parks of Walt Disney World® Resort or Disneyland® Resort on your birthday through December 31, 2009. See the Free on Your Birthday page for terms and details.

Questions About Sign Up

How do I sign up for the program?

Starting January 1, 2010, you may search for volunteer opportunities from this site and—once you've selected one—sign up to volunteer and complete your service. Before January 1, 2010, you can provide us with your contact information so that you can be reminded of when sign up begins and receive fun downloads in the meantime.

If I sign up directly with HandsOn Network, am I automatically signed up for the "Give a Day. Get a Day." program?

No. To participate in the program and to be eligible to receive your free ticket, you must complete the sign up process through this site. As part of that process, you will be redirected to the HandsOn Network to commit to a volunteer activity.

Can I sign up for the program at the parks at the Walt Disney World® or Disneyland® Resort?

No. You must sign up for the "Give a Day. Get a Disney Day." program online before volunteering with a participating organization.

Can I sign up my "group"? (e.g., my family, school, fraternity, office, etc.)

You may only sign up a maximum of 8 additional members of your household. If you would like to volunteer with friends, associates, or family members who are not a part of your household, each such person will have to sign up separately for the same eligible volunteer activity as long as volunteer spaces are available.

I am already registered as a volunteer with HandsOn Network. Do I need to sign up with Disney to participate?

Yes. To participate in the "Give a Day. Get a Disney Day." program, you must sign up for an eligible volunteer opportunity through this site.

Questions About Volunteering

Why do I have to wait until January 1, 2010 to start volunteering?

January 1, 2010 is the official start date of the "Give a Day. Get a Disney Day." program. Participating organizations will be prepared to provide eligible opportunities that you can sign up for beginning on that date.

If I perform volunteer service prior to January 1, 2010, does that count?

No. Sign up for the program begins January 1, 2010. You must sign up from this site and complete your volunteer activity through HandsOn Network in order to participate in the program and obtain a free 1-day, 1-theme park ticket.

How many hours do I have to volunteer to get my free ticket? (A full day? / half-day?)

While there is no specific minimum number of hours, you must complete one of the eligible volunteer opportunities or projects available through the "Give a Day. Get a Disney Day." program.

How can I find out if the organization I volunteer for is included in the program?

Volunteer opportunities are handled through HandsOn Network. Please visit their website for more information on the volunteer organizations included their network.

I am a part of a non-profit organization. How does my organization become affiliated with HandsOn Network and participate in the "Give a Day. Get a Disney Day." program?

For more information on partnering with HandsOn Network, please visit their website.

Questions About Volunteer Activity Verification

How soon after I complete my volunteer service can I expect my service to be verified to receive a free ticket?

Most Guests can expect to receive verified confirmation via email from Disney within 2 weeks. You may receive a "thank you" communication from your volunteer organization before that time, but you will need to receive your certificate from Disney.

Can I have my volunteer activity verified at the Walt Disney World® or Disneyland® Resort?

No. All guests who participate in the program will be notified by Disney by email when their volunteer project has been verified.

Questions About Redeeming Your Voucher

What do I need to bring to the theme park to redeem my voucher?

To redeem your ticket at a Walt Disney World® or Disneyland® theme park, you must bring a valid photo ID along with your certificate. Valid ID is one of the following: valid Government Issued Passport, valid Driver's License including a photo, or valid Government Issued Photo ID. For children under 18 who do not have any of the previous listed IDs, a copy of a Birth Certificate is acceptable. School IDs or children security IDs are not deemed government-issued photo IDs and will not be accepted. Please note that the Guest whose name is on the certificate must be present at the time of ticket redemption (for example, parents cannot redeem tickets for their children in their absence.)

Can I give the free ticket to someone else?

The ticket is non-transferable, but you can choose to donate your ticket to a non-profit organization designated by Disney Parks.

Is there an expiration date for my free theme park ticket?

Yes. December 15, 2010 is the last day that you may redeem your voucher for your free ticket. Once your voucher is redeemed for one day admission to an applicable Disney Park, your ticket will be valid only on the day of redemption.

Once I redeem my voucher for a theme park ticket, do I have to use the ticket that same day?

Yes, once you redeem your voucher for a 1-day, 1-theme park ticket, the ticket must be used by you that same day.

May I upgrade my free one day ticket to an Annual Pass or multi-day ticket?

Yes, you may upgrade the free ticket to another ticket type of greater value. However, the Guest is responsible for the incremental cost and the new ticket may only be used by the Guest.

Your voucher for a free ticket to enter one of the Disney Theme Parks may be redeemed through December 15, 2010, and must be redeemed and used on the same day. Please note, however, that on the following days, you will not be allowed to redeem your voucher for a free ticket:

• Walt Disney World® Resort: March 29 - April 8 and July 4, 2010
• The Disneyland® Resort: February 13-14, March 21, June 21-22, July 4, November 21, December 11-12, 2010.

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